Terms of Service

These Terms of Service govern your access to and use of Zetapad websites, applications, APIs, and related services. By creating an account, accepting an invitation, or otherwise using Zetapad, you agree to be bound by these terms and all referenced policies.

If you use Zetapad on behalf of a company, agency, or other legal entity, you represent that you have authority to bind that entity to these terms. In that case, references to you also include that entity and its authorized users.

If you do not agree to these terms, you may not access or use Zetapad. Continued use after an update takes effect constitutes acceptance of the revised terms unless a separate written agreement with Zetapad explicitly provides otherwise.

You must be legally capable of entering binding contracts in your jurisdiction to use Zetapad. Accounts created with false identity details, unauthorized email addresses, or misleading organization claims may be suspended pending verification and corrected account ownership documentation.

You agree to provide accurate registration details and keep profile information current. This includes billing contacts, legal entity names, and administrative contacts for organization workspaces. Inaccurate records can affect invoices, service notices, account recovery, and security response procedures.

You are responsible for maintaining the confidentiality of login credentials and enabling security controls available in your account. You must notify Zetapad promptly if you suspect unauthorized account activity, credential compromise, or any incident that may affect workspace confidentiality.

Subject to these terms and applicable fees, Zetapad grants you a limited, non exclusive, non transferable, revocable right to access and use the service for internal business or personal productivity purposes. No ownership rights are transferred through this limited license.

Your access is limited to the plan features and usage limits associated with your subscription tier or approved contract. We may provide beta features, previews, or experimental tools under additional terms that describe eligibility, support scope, and possible functional limitations.

You may not sublicense, resell, lease, mirror, or otherwise make Zetapad available to unauthorized third parties unless expressly permitted in writing. Any attempt to circumvent usage limits, licensing controls, or access restrictions is a material violation of these terms.

You must use Zetapad in compliance with applicable law and these terms. Prohibited conduct includes unlawful activity, harassment, hate content, deceptive practices, malware distribution, credential theft, or attempts to exploit vulnerabilities in the service or related infrastructure.

You may not reverse engineer protected components, bypass technical safeguards, perform unauthorized security testing, or interfere with platform integrity through denial of service traffic, automated abuse, or manipulation of authentication, billing, or analytics systems.

We may monitor for abuse indicators and take protective action, including content restrictions, session invalidation, feature limits, temporary suspensions, or account termination. Where feasible, we provide notice and remediation options, but immediate action may be required for urgent risks.

You retain ownership of content that you submit, upload, or generate in Zetapad, including documents, comments, attachments, and metadata. You are responsible for ensuring you have all rights and permissions needed to provide that content through the service.

You grant Zetapad a worldwide, limited, non exclusive license to host, copy, process, transmit, and display your content solely as necessary to provide, secure, and improve the service, and to comply with legal obligations or valid enforcement requests.

You are responsible for configuring workspace permissions, reviewing collaborator access, and maintaining internal governance for sensitive information. Zetapad is not liable for content exposure caused by permissions configured by your administrators or authorized users within your own workspace.

Certain Zetapad features require a paid subscription. You agree to pay all fees and applicable taxes according to the pricing, billing interval, and payment terms shown at purchase or included in a signed order form with Zetapad.

Subscription charges are billed in advance and renew automatically unless canceled before the renewal date. Late, failed, or disputed payments may result in feature limits, account suspension, or termination until outstanding amounts are resolved through approved billing channels.

Refund eligibility, cancellation timing, and plan adjustment treatment are governed by our Refund Policy or your written contract. Unless otherwise stated, fees are non refundable and non offsettable, and you may not withhold payment based on unresolved feature requests.

Zetapad and its licensors retain all rights, title, and interest in the service, including software, user interface elements, branding, documentation, and underlying technology. Except for the limited access rights granted above, no intellectual property rights are transferred.

You may submit suggestions, ideas, or feedback about the service. If you do, you grant Zetapad a perpetual, irrevocable, worldwide, royalty free right to use and incorporate that feedback without restriction and without obligation to provide compensation.

You may not remove proprietary notices, copy distinctive design assets, or use Zetapad trademarks in a manner that implies endorsement, partnership, or certification without prior written permission. Brand usage requests can be sent to hello@zetapad.com for review.

Zetapad may allow you to connect third party services, plugins, or data sources. Your use of those services is governed by their separate terms and privacy policies, and Zetapad is not responsible for third party products or independent service availability.

When you enable an integration, you authorize Zetapad to exchange required data with the third party service to execute requested functionality. You should review integration scopes carefully because permissions and shared data are controlled by your configuration choices.

We may disable or remove integrations that create security, legal, or operational risk. If possible, we provide advance notice and alternatives. Emergency deactivation may occur immediately when there is evidence of abuse, unauthorized access, or vendor reliability concerns.

Zetapad works to maintain reliable service operations, but we do not guarantee uninterrupted, error free availability at all times. Planned maintenance, infrastructure incidents, and dependencies outside our control may temporarily affect performance or access.

We may modify, add, or discontinue features to improve security, usability, compliance, or operational sustainability. Material changes that significantly reduce core contracted functionality will be communicated through product notices, release documentation, or account contact channels where practical.

You are responsible for exporting or backing up content as appropriate for your risk posture. While we maintain resilience measures, no online service can prevent every failure scenario. Maintaining independent business continuity safeguards remains an important customer responsibility.

Our collection and use of personal data are described in the Privacy Policy and, where applicable, our Data Processing Addendum. By using Zetapad, you acknowledge those practices and agree to provide required notices to your users where law requires.

If you are a workspace controller, you are responsible for obtaining lawful processing grounds, managing user requests, and configuring retention or access controls consistent with your regulatory obligations. Zetapad assists controllers according to contractual processor commitments.

Security measures are designed to protect data, but no system can guarantee absolute protection from evolving threats. Each party agrees to maintain appropriate safeguards within its control, including credential management, endpoint security, and incident reporting procedures.

These terms begin when you first accept them and remain in effect until your account and all related subscriptions are terminated. You may stop using Zetapad at any time and may cancel paid plans according to your billing configuration and applicable policy.

Zetapad may suspend or terminate access immediately if you materially breach these terms, create security risks, engage in unlawful activity, or fail to pay amounts due. Where feasible, we may offer notice and an opportunity to cure before termination.

Upon termination, your right to access the service ends. Certain provisions survive termination, including payment obligations, ownership rights, warranty disclaimers, liability limits, dispute terms, and any clauses that by nature are intended to continue beyond account closure.

To the fullest extent permitted by law, Zetapad is provided on an as is and as available basis. We disclaim implied warranties of merchantability, fitness for a particular purpose, non infringement, and uninterrupted or error free operation.

We do not warrant that the service will meet every requirement, prevent all data loss, or operate without interruption. You are responsible for evaluating whether Zetapad is suitable for your intended use and compliance obligations in your industry.

Any beta, preview, or experimental features are offered without warranties and may be changed or discontinued at any time. Use of such features is optional and at your discretion, and they may not be supported for production critical workflows.

To the maximum extent permitted by law, Zetapad and its affiliates, officers, employees, and licensors are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, or goodwill.

Our aggregate liability for all claims arising out of or related to the service will not exceed the total amounts paid by you to Zetapad for the service in the twelve months preceding the event giving rise to liability.

Some jurisdictions do not allow certain liability exclusions or limitations. In those jurisdictions, limitations apply to the fullest extent allowed by law. Nothing in these terms limits liability that cannot be excluded under applicable legal requirements.

You agree to defend, indemnify, and hold harmless Zetapad from claims, damages, liabilities, and expenses arising from your content, your use of the service, your breach of these terms, or your violation of law or third party rights.

Zetapad may assume control of defense in any matter subject to indemnification, and you agree to cooperate reasonably with defense efforts. You may not settle claims that impose obligations on Zetapad without Zetapad prior written consent.

This indemnification obligation survives termination of these terms and applies to claims brought by users, partners, regulators, or third parties to the extent those claims are attributable to conduct within your responsibility under this agreement.

These terms are governed by the laws specified in your order form or, if none is specified, by the laws of the jurisdiction where Zetapad contracting entity is established, excluding conflict of law principles to the extent permitted by law.

Before filing formal claims, both parties agree to attempt good faith resolution by written notice describing the dispute and requested remedy. If unresolved after reasonable discussion, disputes may proceed in the courts or arbitration forum identified in the applicable contract.

Nothing in this section prevents either party from seeking urgent injunctive or equitable relief to prevent unauthorized use, intellectual property misuse, or security harm. Any claim must be brought within the limitation period required by applicable law.

These terms, together with referenced policies and any applicable order forms, constitute the entire agreement between you and Zetapad regarding the service and supersede prior oral or written understandings on the same subject matter.

If any provision is held invalid or unenforceable, the remaining provisions remain in full force and effect. Failure to enforce a provision is not a waiver of future enforcement. You may not assign rights without Zetapad prior written consent.

We may update these terms from time to time by posting a revised version with a new effective date. For questions about these terms, contact hello@zetapad.com so we can route your request to legal, billing, or support teams.